Privacy Policy

PRIVACY POLICY

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Face Book.com or any third party services you access through Face Book, Etsy.co or its related sites and services, Blogger.com, or any third party services you access through Blogger.com, or any other public domain that I publish on, advertise on, or sell on, this list is not exhaustive and is intended to cover all services that you might use to contact me. 

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Face Book or any third party services you access through Face Book, Etsy.com or third party services you access through Etsy.com.  Blogger.com or any third party services you access through Blogger.com, any other public domain that I publish on, sell on or advertise on, this list is not exhaustive and is intended to cover all services that you might use to contact me, this list is not exhaustive and is intended to cover all services that you might use to contact me.  You can access the privacy policies of all these business via their web sites.

Information I Collect

To fulfil your order, you must provide me with certain information (which you authorised the third party service to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewellery, for example), if you contact me directly.

If you comment on my pages on Face Book, Blogger.com, Etsy, or any other third party service I publish on, sell on, or advertise on.  You will be required in some instances to provide your name and email address, you may also choose to provide additional personal information.  You may choose to contact me by private message and provide personal information.

Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:

·       as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;

      when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;

·     if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and

·       as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Face Book Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Face Book Seller Policy and Terms of Use.

Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

·       Face Book. I share information with Face Book as necessary to provide you my services and comply with my obligations under both the Face Book Seller Policy and Face Book Terms of Use.

·       Etsy. . I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.

·       Blogger, . I share information with Blogger as necessary to provide you my services and comply with my obligations under both the Bogger Seller Policy and Blogger Terms of Use.

·       Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.

·       Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law. 

·       Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

Transfers of Personal Information Outside the EU

I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

·       Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below. 

·       Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request. 

·       Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons. 

·       Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

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·       How to Contact Me

·      For purposes of EU data protection law, I, Zoe Sanderson, am the data controller of your personal information. If you have any questions or concerns, you may contact me at Distinct.by.Design.GB@gmail.com. Alternately, you may mail me at:

·      Zoe Sanderson, Distinct by Design, 7 Crosland Road, Grimsby DN37 9DZ

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